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We Provide Zero Chaos…Onsite Scheduled ServicesMicrosoft's remote services and management tools should reduce the need for on-site visits for the small business customer, but the customer may still need onsite visits. These services could be arranged as a scheduled visit and would give the client confidence that they are being well supported on any technical issues. It also provides us with the opportunity to coordinate technical resources effectively and conduct physical checks of the site to confirm that everything is still in order. The types of possible services that could be performed on a scheduled visit include: The scheduled onsite visits are billed as part of a fixed fee; remote management services are billed for a fixed number of hours per month. If the work exceeds the hours agreed upon, the additional time will be billed under the Non-Scheduled Billing Services (details to follow). Our customers can take full advantage of these monthly visits by ensuring that they have their user community compile a list of all the issues that need to be addressed. This can be communicated to our technical staff prior to their visit to your site.
Please use the form below Call 734-274-2447 email us for more information.
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